Crucial conversations tools for talking when stakes are high / Kerry Patterson ... [et al.].
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E-book
(c2012.)
Description:
1 online resource (xviii, 244 p.)
Publisher:
New York ;
McGraw-Hill,
c2012.
Electronic resources
- ISBN: 0071772200 (electronic bk.)
- ISBN: 9780071772204 (electronic bk.)
- Edition: Updated 2nd ed. / new foreword by Stephen R. Covey.
| General Note: | Previous ed.: 2002. |
| Bibliography, etc.: | Includes bibliographical references (p. 231) and index. |
| Contents: | What's a crucial conversation? : and who cares? -- Mastering crucial conversations : the power of ... Read More |
| Subject: |
Interpersonal communication.
Interpersonal relations. |
| Genre: |
Electronic books. |
Citation:
Patterson, Kerry.
"Crucial conversations tools for talking when stakes are high."
New York ;
McGraw-Hill,
2012.