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Satisfied customers tell three friends, angry customers tell 3,000 running a business in today's ... Read More / Pete Blackshaw.

Blackshaw, Pete(Author).
James, Lloyd.(Added Author). Tantor Media,(Added Author).
E-audio E-audio (2008.)
Publisher: [Old Saybrook, Conn.] : Tantor Media, 2008.

Electronic resources

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  • ISBN: 1400127319 :
  • ISBN: 9781400127313 :
General Note:
Duration: 5:18:11.
Unabridged.
Title from: Title details screen.
Downloadable audio file.
Participant or Performer:
Read by Lloyd James.
Summary:
In today's Internet-driven world, customers have more power than ever. Through what interactive ... Read More
System Details:
Requires OverDrive Media Console (WMA file size: 76223 KB; MP3 file size: 149325 KB).
Mode of access: World Wide Web.
Alternate Title: Satisfied customers tell 3 friends, angry customers tell 3,000
Running a business in today's consumer-driven world
Citation: Blackshaw, Pete. "Satisfied customers tell three friends, angry customers tell 3,000 running a business in today's consumer-driven world." Old Saybrook, Conn. : Tantor Media, 2008.
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